Occupation: Facilitators & Experts
Senior Product Designer Deloitte Digital Australia
Jennifer is a senior product designer focussed on delivering leading digital experiences. She is passionate about using customer research to inform product strategy, and has worked across the product delivery lifecycle from discovery through to evolution.
Her journey began in fashion school, where she learned how form and function come together to create symbolic cultural products. Draping fabric on a mannequin taught her about craft and materiality. She graduated from UTS with a degree in Visual Communication, and started her professional career at Google’s Creative Lab. She worked with a talented group of makers, thinkers and tinkerers and some incredible cultural institutions including Visual Editions, Penguin Random House, Impossible and The British Museum. It was here that she started to develop a taste for digital experimentation, the magic of interaction design and the thrill of rapid prototyping.
More recently, she has designed meaningful and valuable customer experiences with Deloitte Digital, transforming the way companies interact with their customers through their digital channels, Her focus has been on driving wellbeing outcomes for customers, particularly in the financial services industry. Jennifer also has a demonstrated history of teaching design at tertiary institutions, including the University of Sydney, University of Technology and General Assembly.