Participant Code of Conduct
1 Policy Statement
This Code describes the standards of conduct expected by Sydney School of Entrepreneurship (SSE) to help all in our diverse community behave in ways that uphold our guiding principles:
- Make opportunity accessible;
- inspire change;
- always adapt; and
- deliver impact.
The policy applies to all SSE participants who may engage with SSE.
- applies to all actions and activities (including inaction or inactivity) on the premises and extends beyond the physical environment to the virtual or online environment and must be read in conjunction with the statutes, rules and resolutions of TAFE NSW;
- stands beside but does not exclude or replace other legally binding obligations.
Participants who are not necessarily registered for SSE’s activities, may be subject to the provisions of this Code. Engaging with SSE, means you agree to and comply with the Code of Conduct. In the case of misconduct by such persons, the matter may be referred to their home institutions.
Alcohol means a beverage containing more than 1.15% ethanol by volume at 20°celsius, including beer, wine, spirits and pre-mixed spirit-based drinks.
Bullying means any unwelcome act directed at a person that:
- would cause a reasonable person in the circumstances to be humiliated, intimidated or seriously offended;
- place a reasonable person in the circumstances in fear of physical or emotional harm to him- or herself or of damage to his or her property; or
- occurs in person on and around the premises, via internet, e-mail or other electronic means.
Dishonesty includes unethical behaviour.
Drug paraphernalia means any illegal drug equipment and materials which are used or designed for use in injecting, ingesting, inhaling or otherwise introducing into the human body.
Drunk means in respect of a person, that as a result of consumption of alcohol or another drug the person’s speech, balance, coordination or behaviour is noticeably affected.
Hazing means any act which:
- endangers or is likely to cause psychological or physical harm to the person being hazed;
- involves the humiliation of the person being hazed;
- destroys, damages or endangers property of any person or group or organization that person is related with; and
- includes any assault, physical activity or forced consumption.
Home institution means the institution where staff, academics, researchers work or participants are enrolled.
Illegal drug means:
- a plant, drug or substance that is in possession, use or distribution of which is unlawful or, if only available on prescription for which the person does not have a prescription; and
- a substance that has the chemical structure of which is substantially similar to chemical structure of an illegal drug and has a substantially similar effect to the illegal drug;
Improperly influence means:
- corruptly offering an inducement or reward for doing something; or
- making a demand for the purpose of influencing the exercise of a duty by any person or otherwise obtaining a benefit or advantage for any person; and
- making or allowing an express or implied threat of detriment to another person if demand is not complied with.
Intoxicating includes stupefying.
Misconduct means any conduct which is prohibited under this code.
Offensive means in respect of any conduct or language, anything which a reasonable person would regard as offensive, insulting or humiliating in the circumstances.
Participant meaning anyone who is registered for or participant of one of SSE’s learning activities, including short courses, other programs and events.
Possession by a person includes being in direct control of or being in the vicinity of that person in circumstances where it is reasonable to assume it was in person’s possession or control of that person in the recent past.
Property includes facilities, resources, equipment, intellectual property and online and physical infrastructure.
Race includes colour, descent or ancestry, nationality or national origin and ethnicity or ethnic origin.
Reckless means any act by a person occurring heedless of danger or despite the fact that person or a reasonable person would foresee the possible consequences of that act.
Religious belief or activity means:
- holding or not holding a religious belief or view; or
- engaging in, not engaging in or refusing to engage in a religious activity including wearing clothing or adopting any other aspect of personal appearance in accordance with a religious belief
Right to freedom of expression means the right of a person to lawfully say or do something reasonably and in good faith:
- in the course of any statement, publication, discussion or debate made or held for any genuine academic, artistic or scientific purpose or any other genuine purpose in the public interest;
- in the performance, exhibition or distribution of an artistic work;
- in making or publishing:
- a fair and accurate report of any event or matter of public interest;
- a fair comment on any event or matter of public interest if the comment is an expression of a genuine belief held by the person making the comment; or
- material for the purpose of discouraging misconduct.
- in making or publishing a fair and accurate criticism of or a complaint about SSE or any member of the SSE community.
Sexual contact means any touching of an erogenous zone of another person (including the inner thigh, buttocks, pubic region or if the person is a female, breasts), either directly or through clothing or by causing anything to touch such a zone.
Sexual harassment means a person:
- making an unwelcome sexual advance, or an unwelcome request for sexual favours, to another person; or
- engaging in other unwelcome conduct of a sexual nature (including making a statement of a sexual nature to or in the presence of another person) in relation to another person,
and a reasonable person in the circumstances would be intimidated or offended by that conduct
SSE campus means building J, 651-731 Harris Street, Ultimo NSW 2007, Australia.
SSE community includes any person engaged in any dealing or discourse with SSE.
Stalking means a course of unwelcome conduct that is directed at a person and that would cause a reasonable person in the circumstances to be seriously alarmed, annoyed, distressed or feel harassed and includes but not limited to:
- contacting, communicating or causing a communication with another person for no legitimate purpose after being asked to stop;
- continuing to follow another person for no legitimate purpose after being asked to stop;
- surveilling or causing another person to surveil a person for no legitimate purpose;
- the surveilling or frequenting of the vicinity of, or an approach to, a person’s place of residence, study or work or any place that a person frequents for the purposes of any social or leisure activity, for no legitimate purpose; or
- sending gifts to a person for no legitimate purpose after being asked to stop.
Vilify means engage in conduct that incites hatred against, serious contempt for or revulsion or severe ridicule of a person.
Weapon means any object or substance designed to wound, cause injury or incapacitate including any firearm, ammunition, pellet gun, spear, sword, knife or other blade, stun gun and any chemicals such as capsicum spray, Mace or tear gas;
2 Roles and Responsibilities
2.1 Chief Executive Officer (CEO)
The SSE Chief Executive Officer (CEO) has ultimate responsibility and accountability for the observance of the Code of Conduct at SSE.
Managers and decision makers at all levels in SSE are accountable for ensuring that all participants behave in accordance with this code.
2.3 Ongoing Administration
All participants have the responsibility to conduct themselves in accordance with this Code and all other codes, policies, rules and procedures.
3 User Policy
The overarching obligation of all SSE participants is to act in the best interests of SSE at all times. This Participant Code of Conduct is intended to promote integrity and ethical behaviour, and to guide individuals’ dealing with other participants, SSE and the national and international community.
The professional and dedicated SSE team is driven to provide anyone engaging with SSE, a safe and ethical environment. Everyone is expected to welcome and treat one another with respect, dignity and courtesy regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, or religion.
People are expected to empower each other by developing attributes and enhancing skills - making opportunity accessible for all to participate and enjoy any SSE activity.
We work to the principle of transparency and sharing information. Freedom of expression shall be respected, and conflicts are expected to be resolved fairly, honestly and calmly while maintaining a cooperative and collaborative approach to inter-personal relationships.
The Code stands beside but does not exclude or replace other legally binding obligations. This Code must be read in conjunction with the relevant state and federal law and TAFE NSW statutes, regulations and policies. Anyone violating these rules may be sanctioned or expelled from the activity and refused entry to further activities at the discretion of SSE.
3.2 Individual conduct
All who interact with SSE in and around the SSE campus and the virtual or online environment must:
- act honestly, ethically, respectfully and professionally in dealings with others;
- respect privacy of others;
- resolve conflict respectfully, calmly and fairly;
- maintain a cooperative and collaborate approach to inter-personal relationships;
- ensure not to act in a manner that unnecessarily or unreasonably impedes the ability of others to carry out their study, research or work at SSE;
- treat others with respect, dignity, impartiality and courtesy;
- respect all property, specifically, SSE’s resources, including information and communication technology resources in a lawful and ethical manner and using these resources only for purposes relating to SSE, unless express permission has been granted by SSE for private usage.
3.3.1 Disruption or harm
All who are around or on the premises or in the virtual or online environment of SSE must not intentionally or recklessly:
- disrupt or hinder the exercise of the right of freedom of expression by anyone;
- disrupt or hinder any SSE activity;
- interfere with the ability of anybody to engage in or enjoy an SSE activity or to access, occupy, use or move about the SSE’s property;
- engage in disorderly conduct including:
- fighting with any person;
- disrupting a lawful assembly of persons; or
- doing anything which disturbs the peace.
- do anything which may bring SSE into disrepute including making or publishing false or misleading statements relating to SSE.
All who are around or on the premises or in the virtual or online environment of SSE must not intentionally or recklessly engage in any dishonest behaviour including:
- being dishonest in dealings with SSE;
- steal or take or use without permission any property of any person or possessing property which is stolen or taken without permission;
- use or provide false or misleading documentation or information for the purpose of obtaining a benefit or advantage for any person;
- impersonate another person or rely on the academic record or any other aspect of another person for the purpose of obtaining a benefit or advantage for any person, or
- improperly influencing any SSE representative.
All who are around or on the premises or in the virtual or online environment of SSE must not intentionally or recklessly:
- do anything which may endanger the physical or mental health, safety or well-being of any person;
- possess, store or use any weapon, explosive materials, fireworks, dangerous chemicals or biological agents or other, without authorisation from SSE.
3.3.4 Breach of rights
All who are around or on the premises or in the virtual or online environment of SSE must not intentionally or recklessly:
- cause physical harm to any person or bully, stalk, sexually harass or haze (including hazing to which the person being hazed has consented) any person;
- engage in violent or threatening behaviour including using threatening or abusive language;
- conduct themselves in an offensive manner or use offensive language, on or near, or within view or hearing from SSE’s premises or whilst engaged in SSE activities, without a reasonable excuse;
- make allegations of misconduct by another person to SSE or of unlawful conduct to the police or any other government body if:
- the alleged misconduct or unlawful conduct is trivial; or
- the allegation is made without reasonable grounds; and
- the allegation is made or pursued to harass or annoy, cause delay or detriment to another person or for another ulterior purpose
- make any sexual contact with any person without that person’s consent;
- vilify another person or class of persons because of the actual or perceived gender (including the characteristics of the actual or perceived gender), gender identity, intersex status, sexual orientation, race, marital or relationship status or religious beliefs or activities, disability or age of that person or class of persons;
- disclose or purport to disclose to any person the sexual orientation, gender identification or intersex status of any person who is gay, lesbian, transgender or intersex, without that person’s authorisation unless it is public knowledge because of a public disclosure by or authorised by that person;
- victimise a person by subjecting that person to any detriment because he or she, or a person associated (whether as a relative or otherwise) with him or her, does or proposes to do any of the following:
- condemn, express disagreement with or take any step to prevent, misconduct by any person
- inform SSE of the misconduct
- participate in an investigation into alleged misconduct or participate in disciplinary proceedings or legal proceedings relating to misconduct by any person, or
- engage in an SSE activity
3.3.5 Alcohol and drugs
It is prohibited for a person who is under 18 years of age to drink alcohol. The possession, use, production or supply of a drug is declared prohibited. All who are around or on the premises must not intentionally or recklessly:
- be drunk on any part of the SSE premises;
- consume or distribute alcohol on any public part of the SSE premises except those parts:
- which are licensed for the sale and consumption of alcohol; or
- on which SSE otherwise authorises the moderate consumption of alcohol;
- use, possess, grow, manufacture, store or distribute illegal drugs or drug paraphernalia
- give another person or cause another person to be given or to consume food or drink which contains an intoxicating substance if the recipient is not aware the food or drink contains the intoxicating substance or that the food or drink contains more of an intoxicating substance than the recipient would reasonably expect it to contain.
All who are around or on the premises must not intentionally or recklessly:
- damage, destroy, endanger, vandalise, put at risk, pollute or obstruct, or
- hinder, disrupt or otherwise interfere with the operation or availability of,
any SSE property or any property of any associate of SSE
- enter, occupy, use or interfere with any SSE property or enable any other person to do so, without authorisation from SSE
- possess, duplicate, use or provide other persons with access codes, keys, access cards, passwords or similar information or devices to any SSE property, without authorisation from SSE.
- fail to comply with any agreement between the participant and SSE or home Institution;
- disobey a reasonable direction given within their authority by a SSE representative;
- refuse to disclose his or her name or age or show proof of identity or age or their identity card to a SSE representative if it is reasonable to request it to be given (it will be taken to be a reasonable request if the person is on the SSE premises or engaged in or present at SSE activities);
- possess or provide to any SSE representative false or misleading proof of identity or age or a false identity card;
- obstruct any SSE representative in the performance of their duties.
- do anything which is unlawful in New South Wales or, if done outside of New South Wales, would be unlawful if it was done in New South Wales;
- breach any SSE principle/regulation;
- breach any applicable standards of professional conduct.
3.3.9 Mobile Phones & Cameras
- The use of cameras, including mobile phone cameras, is not permitted on the Premises unless an SSE representative and involved participant, other SSE staff members or visitors has granted permission.
- Commercial photography and filming must be authorised in writing by SSE by prior arrangement.
Animals, with the exception of guide dogs for the visually and hearing impaired, are not permitted within the SSE Premises.
3.3.11 General personal conduct
- incite, persuade, conspire with or assist any other person to engage in misconduct;
- attempt or threaten to do anything which is misconduct;
- be party to any cover-up of misconduct or the destruction, concealment, alteration or withholding of any evidence of misconduct or otherwise conceal the identity or whereabouts of any person who is alleged to have engaged in misconduct;
- publish or display material which could be understood by a reasonable person as indicating that somebody intends to engage in misconduct.
This code applies in any context relevant to:
- the management, good governance or discipline of SSE;
- the reputation of SSE;
- the rights, health, safety or wellbeing of members of SSE community or of associates of SSE;
- the safety of the property of SSE, members of SSE community or of associates of SSE.
and includes any conduct:
- anywhere (including on or off SSE premises or the premises of any member institution) or at any time (including when the SSE is in or not in session) in any of those contexts relating to SSE activities; or
- in circumstances where:
- a participant is acting as or identifies themselves or is otherwise readily identifiable as being a member of the SSE community; or
- any act affects a person acting as or who identifies themselves as being a member of the SSE community or is otherwise readily identifiable as a member of the SSE community.
4.1 Broad interpretation
This code must be interpreted broadly and as operating to the full extent of, but so as not to exceed, the powers of SSE. If any part of this code or the application of any part to any person, subject matter or circumstance, would, but for this provision, be interpreted as exceeding the powers of SSE:
- it will be a valid provision to the extent to which it does not exceed that power; and
- the remainder of this code and the application of the provision to other persons, subject matters or circumstances, will not be affected.
4.2 Inclusive wording
In this code:
- the mention of anything after the word “include” or any derivative of it does not limit the nature or class of things included; and
- a reference to anything includes a part of it.
5 Misconduct and investigation
Misconduct is when anyone on or around the premises or in the virtual or online environment of SSE breaches the principles laid down in this Code. All are accountable for their misconduct. Any misconduct will be subject to disciplinary action by SSE. It is prohibited, without reasonable excuse, to not cooperate with a person carrying out an investigation by or on behalf of SSE as directed.
5.1 Misconduct allegation
To make a general misconduct allegation, send an email outlining the alleged misconduct to firstname.lastname@example.org. Include at least contact details, nature of alleged misconduct and if possible, available supporting material. SSE will respond as to how it intends to handle and resolve the matter within reasonable time.
6 Principles of Natural Justice
Investigations of alleged misconduct will observe principles of natural justice including:
- informing all parties of the allegations made;
- informing all parties of the procedure being followed;
- providing all parties with access to relevant codes, rules, policies and procedures;
- providing the respondent with the opportunity to state their case and provide an explanation and/or defence;
- SSE conducting a fair factual investigation of the allegation;
- SSE acting fairly and impartially by considering all relevant information in coming to a decision.
Last updated: January 2021
Participant Technology Usage Policy
1 Policy Statement
The SSE communications network, audio-visual and all computing devices at the SSE campus are provided for the purpose of teaching, learning, research and administration in ways that uphold our guiding principles:
- Make opportunity accessible;
- inspire change;
- always adapt; and
- deliver impact.
This policy establishes the requirements, accountability and responsibility for use of these technology facilities and applies to all users of SSE’s technology facilities.
This policy complies with all relevant legislation & rules and protects the freedom of inquiry, expression, right to privacy and confidentially.
The policy applies to all users of SSE’s technology facilities including but not limited to SSE employees, students, Interns, Board and Committee members, contractors, consultants and participants in SSE programs, events and activities (hereafter referred to as ‘Users’)
This policy governs the use of:
- all network services, computer and audio-visual equipment and software, owned, leased or used under license by SSE; and
- audio-visual and computer facilities maintained by other bodies but available for use through an agreement or agreements with SSE
- personal electronic devices that are used to receive, store, process and share SSE’s digital information and connect to any SSE applications including websites, learning management systems, mailboxes and any other SSE online service. They include, but are not limited to, desktop computers, laptops, tablets, smartwatches, smartphones and other devices.
SSE cannot guarantee the continuous availability of technology facilities and reserves the right for them to be unavailable from time to time, either planned or as a result of unforeseen circumstances.
SSE Technology means
- SSE network (including wireless access)
- Desktop and laptop computers
- Software and peripherals
- Telephone equipment (including mobile phones)
- Personally owned equipment when it is connected to the SSE network
- SSE systems and software including but not limited to digital information storage systems such as Learning Management Systems, Customer Relationship Management Systems and other systems used to manage SSE digital information
eduroam means the ‘education roaming’ service. eduroam is a global service, enabling staff and students of educational, research and related institutions to visit another eduroam participating institution and connect to the visited institution's wireless network automatically.
AARNet means the ‘Australian Academic and Research Network’. AARNet is the eduroam AU national roaming operator (NRO) hosting the national eduroam infrastructure and enabling Australia’s research and education institutions to participate in eduroam nationally and globally
This policy informs Users of their rights and responsibilities in relation to their use of this technology. It applies to all users of SSE's Technology and is consistent with the provision of an environment that respects freedom of inquiry and expression, privacy and confidentiality, the law and due process.
5 User Policy
5.1 User rights
Users have the right to access and use SSE's technology for legitimate work, study and other related purposes. Personal use of technology is a privilege and is to be kept to an incidental level.
5.2 User responsibilities
Users need to ensure that their use of SSE resources is legal and ethical at all times. Use of SSE Technology is subject to the full range of State and Federal legislation, as well as with SSE policies in particular the SSE Participant Code of Conduct and the SSE Staff Code of Conduct.
SSE reserves the right to undertake periodic audits to ascertain compliance with this policy.
The SSE network and system administrators treat the content of electronic communications and data as confidential. However, normal operation and maintenance of the systems requires backup and caching of communications and data. This includes the logging of activity and monitoring of general usage patterns.
Where inappropriate use of technology is detected, reports may be prepared for the purpose of:
- Investigating breaches of this or other SSE policies; or
- Appropriate follow-up action
Such action may require privileged use of information. In all matters relating to privacy and security of individual accounts and communications, including any requests for release of information, SSE staff must abide by the relevant laws, policies and regulations.
6.1 Ethical use
Users should observe ethical standards of conduct.
Unethical activities may include but are not limited to:
- attempting to modify system facilities, such as illegally obtain extra resources, degrade the performance of any system or attempt to subvert the restrictions associated with any computer system, computer account or network service;
- denying access to other authorised users;
- disclosing their own or attempting to discover any other systems or user's password;
- granting access to unauthorised users;
- illegitimate monitoring of individual users;
- modifying or installing any unauthorised software or hardware on any SSE equipment, network or computer system;
- more than an incidental level of personal use;
- obtaining or attempting to obtain a higher level of access privilege or access to facilities without authorisation;
- sending bulk unsolicited mail, commonly known as “spam”;
- using another person's computer account (even with the owner’s permission); or
- utilising access for commercial or personal gain.
6.2 Socially responsible use
Users must ensure that their use of SSE's technology and facilities is socially responsible and adheres to the SSE Participant Code of Conduct and the SSE Staff Code of Conduct as applicable.
In particular, Commonwealth and State Laws and SSE policy prohibit harassment and discrimination, vilification or victimisation on grounds such as race, gender, religious belief, political conviction, sexual preference or disability.
SSE’s technology must not be used to humiliate, intimidate or offend others particularly on the basis of any attribute prescribed under these laws and policies. This includes sending offensive emails, displaying inappropriate images or videos and accessing inappropriate material, which may inadvertently be observed by others.
Pornography and other material that can cause offence to others, cannot be accessed, held or displayed on any IT facilities at SSE. Users who are unsure if their activities fall within these parameters should seek advice from their immediate Director.
6.3 Legal use
Users must ensure their use of technology complies with all relevant laws, policies and regulations.
Illegal activities may include, but not limited to:
- any other unlawful activity;
- creation, possession or distribution of illegal pornography;
- intentional damage of facilities;
- theft of equipment, software or data;
- unauthorised access by 'hacking'; or
- violating a software licence.
6.4 Academic standards of conduct
Users of technology must, at all times, observe standards of conduct expected in an experimental entrepreneurial education environment.
Unacceptable activities include but not limited to:
- breach of copyright;
- unauthorised experimenting with or demonstrating of network or system vulnerability;
- unauthorised publication on behalf of SSE.
6.5 Competent use
Users should ensure that they are competent in the general use of network and computing facilities and services. In particular, users:
- assume responsibility for the maintenance and protection of data and software in their charge;
- choose a secure password and change it periodically;
- know how to back-up programs and data for which they are responsible;
- seek assistance if they do not know how to competently use the facilities;
- take all practicable measures to ensure current local virus protection mechanisms are in place;
- understand their responsibilities under this Policy.
In addition, users must accept that SSE cannot be held responsible for any inaccuracies in results or output as a consequence of their use of technology.
6.6 Efficient use
Users should ensure technology resources are utilised in the most effective manner to reduce wastage and costs incurred by SSE in providing data storage, access and network capacity. In particular, users will need to adopt responsible approaches to activities that can result in wasteful use of resources including but not limited to:
- downloading, uploading or streaming of large files from the internet;
- processing and storage of large documents (e.g. video, audio and high-resolution images);
- storage of excess mail;
- storing excessive personal data or files;
- wasteful printing.
6.7 Personal Computer Security
SSE Team Members, who use a personal computer (including smartphones) must:
- take responsibility for the security of personally owned computers and equipment used in conjunction with the SSE’s ICT Services;
- familiarise themselves with ICT good practice guidelines and take reasonable steps to ensure that personal computer(s) do not pose a threat to SSE ICT Services when connected to the SSE network. This may include:
- Regularly scanning their device for viruses; and
- Maintaining up-to-date software versions; and
- Protect against loss or theft of SSE data by:
- Regularly backing up data;
- Using encryption tools to protect sensitive data;
- Logging off or locking devices when left unattended;
- Implementing a secure access mechanism, such as a password; and
- Avoiding leaving devices unattended in public places even if physically secured.
7 Breach of policy
Breach of this policy could lead to:
- appropriate administrative or disciplinary action being taken in accordance with rules and policies of SSE and TAFE NSW, which may lead to dismissal or exclusion from the SSE program or activity;
- immediate termination of the right to use technology on a temporary or permanent basis; and
- criminal or other legal proceedings in accordance with State and Federal legislation.
8 AARNet Eduroam
Eduroam is the secure, world-wide roaming access service developed for the international research and education community. It enables students, researchers and staff from participating institutions to obtain internet connectivity across the SSE campus and when visiting other participating institutions by logging onto their device.
The use of eduroam is governed by the Australian eduroam Policy and the Global eduroam Policy as detailed in the SSE eduroam Policy. All users must comply with these policies as well as this policy, when using this service.
Eduroam is only available to users over 18 years of age or those users that have acquired parental consent to use the unrestricted internet access.
It is the responsibility of a student’s home institution to provide support whilst accessing Eduroam at another participating institution like SSE.
Last updated: January 2021
Participants Privacy Statement
1 Policy Statement
This document set outs the Participant Privacy Statement SSE has in place to protect all participants' privacy. SSE is committed to safeguarding the privacy of participant information and have implemented measures to comply with our obligations.
The statement applies to any participant that provides personal information to SSE.
Participant means anyone who is registered for or participant in one of SSE’s learning activities, including short courses, other programs and events.
‘you’ means any party that provides personal information to us;
‘we’ or ‘us’ means Sydney School of Entrepreneurship Limited (ABN 64 615 652 778), its successors and assignees.
4 Policy Guidelines
4.1 Collection of personal information
4.1.1 Personal information:
The type of information we collect from you or third parties may include, but is not limited to:
- Contact details including email address, mailing or street address and telephone number;
- Age or date of birth;
- Demographic information such as postcode;
- Preferences and opinions;
- Details of services we have provided to you or that you have enquired about, and our response;
- Your browser session and geo-location data;
- Additional personal information that you provide to us directly or indirectly through your use of our Site, associated social media platforms or accounts from which you permit us to collect information; and
- Any other information requested by us and/or provided by you.
4.1.2 Your use of our Site:
As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies and Web Beacons. The information collected by these various mechanisms includes:
- your communications with our Site;
- the type of operating system you are using;
- the domain name of your Internet service provider;
- the server and IP (Internet Protocol) address of the machine that has accessed the website;
- the dates and times of each visit to the website;
- the pages accessed and documents downloaded;
- the type of browser used; and
- sometimes, the previous site visited.
4.2 Your opinion and feedback
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
4.3 Collection and use of personal information
We collect and use the information for the following, not exhaustive purposes:
- To provide our services;
- To enable you to access and use our Site and associated social media platforms;
- To contact and communicate with you;
- For internal record keeping;
- Information which is automatically collected may be published as aggregated (de-identified) information to assist with improving the services offered by SSE;
- For business and learning analytics, market research and business development including, but not limited to, operating and improving our Site and any associated applications and associated social media platforms;
- To run competitions or offer additional benefits to you; and
- For advertising and marketing, including sending you promotional information about our services and information or information about third parties that we consider may be of interest to you.
Information may also be used for:
- any other specific purpose for which it was requested and which was advised to you in a collection notice, and
- directly related purposes
You may opt-out of receiving marketing materials from us by contacting us using the details set out under Section 5 of this Policy or by using the opt-out facilities provided in the marketing materials.
4.4 Disclosure of personal information to third parties
We may disclose personal information – only in good faith – to:
- Courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights;
- Credit reporting agencies and courts, tribunals and regulatory authorities where you fail to pay for goods or services provided to you;
- Third parties, including agents or sub-contractors who assist us in providing information, services or direct marketing to you; and
- Third parties to collect and process data such as Google Analytics and Facebook.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, together with any personal information and non-personal information contained in those databases, to the extent permissible by law. This information may be disclosed to a potential purchaser.
4.5 Your rights and controlling your personal information
4.5.1 Choice and consent
Providing us with your personal information is optional to you. If you choose to provide personal information to us, you consent to our collection, holding, use and disclosure of your personal information in accordance with this Policy. If you wish not to provide personal information to us, then you do not have to do so, however, it may affect your use of this Site or products and services offered on or through it.
4.5.2 Your provision of third-party information
If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.
You may request details of personal information that we hold about you, in certain circumstances, set out in the Privacy Act 1988 (Cth) (Privacy Act) – an administrative fee may be payable for the provision of information.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by e-mail using the contact details provided under Section 5. We will respond within a reasonable time and endeavour to promptly correct the information concerned.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by e-mail setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action necessary to resolve the issue.
To unsubscribe from our e-mail database, or opt-out of communications, please contact us using the details listed in section 5 below.
4.6 Storage and Security
We are committed to ensuring that the information you provide is secure. To prevent unauthorised access or disclosure, we have placed suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Although the above measures are taken, transmission and exchange of information are still carried out at your own risk – since no information transmitted over the Internet can be fully guaranteed to be secure.
4.7 Cookies & Web Beacons
As your privacy is our priority, reasonable conditions and restrictions have been placed on what cookies are used. On our Site, ‘strictly necessary cookies’, ‘performance or analytical cookies’ and ‘targeting or advertising cookies’ are used.
- Strictly necessary cookies are used to enable a user to effectively navigate the Site and use the Site’s features as part of the essential operation of our Site;
- Performance or analytics cookies’ are used to collect information as defined under section 4.2 to improve our Site’s performance. However, the information captured does not identify the user personally, and is aggregated together with the information captured from all other users unanimously;
4.8 Links to other websites
5 For any questions or notice, please contact us at:
Sydney School of Entrepreneurship Limited ABN 64 615 652 778
651 - 731 Harris Street
Ultimo NSW 2007